Privacy Policy

Last updated: March 20, 2026

Get DMV Appointments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect only the information necessary to book a Texas DPS appointment on your behalf:

Personal Information

• Full name (first and last)
• Date of birth
• Last four digits of your Social Security Number
• Email address
• Phone number

Payment Information

Payment is processed entirely by Stripe. We never store your full credit card number, CVV, or billing address on our servers. We only receive a confirmation of payment status from Stripe.

Automatically Collected Data

• IP address (for security and abuse prevention)
• Browser type and device information
• Pages visited and timestamps

2. How We Use Your Information

Your personal information is used solely to:

• Submit appointment booking requests to the Texas DPS scheduling system on your behalf.
• Communicate with you about your search status, booking confirmations, and refunds.
• Process payments and refunds via Stripe.
• Provide customer support when you contact us.

Your payment information is used solely to process the service fee charged by Get DMV Appointments. No payment is made to any government agency on your behalf. The Texas DPS does not charge any fee for scheduling appointments.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.

3. Data Encryption and Security

We take the security of your data seriously:

• Encryption at rest: Sensitive personal information (name, date of birth, last four SSN digits) is encrypted using AES-256-GCM before being stored in our database.
• Encryption in transit: All data transmitted between your browser and our servers is protected with TLS (HTTPS).
• Access controls: Row-level security policies ensure that only you and our booking system can access your data.

4. Data Retention

We retain your personal information only as long as necessary:

• Personal data (PII): Automatically purged 90 days after your search is completed or cancelled.
• Account data: Retained while your account is active. You may request deletion at any time.
• Payment records: Retained as required by law for tax and accounting purposes.

5. Third-Party Services

We use the following third-party services to operate:

• Stripe — Payment processing. Subject to Stripe's Privacy Policy.
• Supabase — Database hosting and authentication. Data stored with encryption on infrastructure in the United States.

We do not sell your data to any third party. Data shared with the services above is limited to what is necessary for their function.

6. Cookies

We use minimal cookies, limited to:

• Session cookies: To keep you logged in and maintain your session. These are essential and expire when you close your browser or log out.

We do not use tracking cookies, advertising cookies, or analytics cookies that identify you personally.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Delete: Request that we delete your personal data. We will comply within 30 days, except where retention is required by law.
• Export: Request your data in a portable, machine-readable format.
• Correct: Request correction of any inaccurate personal data.

To exercise any of these rights, contact us at hello@getdmvapt.com.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@getdmvapt.com

Phone: +1 (505) 636-8278

Address: 600 N Broad Street, Middletown, Delaware 19709